This policy explains how orders are shipped by PEARL HAVEN.
1. Shipping Policy
We ship exclusively within the United States of America.
2. Delivery Time
5–25 business days on average (customs/remote areas may take longer).
3. Processing
Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.
4. Tracking
Tracking number and carrier info sent by email once dispatched.
5. Customs/Duties
Customers are responsible for local duties/taxes.
6. Failed Deliveries
Incorrect/incomplete addresses that cause returns require reshipping fees.
7. Delays
PEARLHAVEN is not responsible for customs or carrier delays.
8. Support